
Japanese retail
Japanese retail is characterized by a mix of traditional and modern practices. It includes large department stores, specialized chains, convenience stores, and innovative supermarkets. Customer service, known as "omotenashi," emphasizes politeness and personalized attention. Retail spaces are often compact, efficient, and beautifully designed to enhance the shopping experience. Technology plays a significant role, with barcode scanning, electronic payments, and increasingly, online shopping blending seamlessly with physical stores. Japanese retail prioritizes quality, presentation, and customer satisfaction, shaping a distinctive shopping culture that balances tradition with cutting-edge innovation.