J. Davidow's "Crisis Communications: A Casebook Approach"

J. Davidow's "Crisis Communications: A Casebook Approach" is a guide that uses real-world examples to teach how organizations should effectively communicate during crises. It emphasizes early, transparent, and strategic messaging to manage reputation, reduce misinformation, and maintain public trust. The book explores case studies across various industries, highlighting successful and failed responses, and provides practical frameworks for planning, decision-making, and executing communication strategies during emergencies. Overall, it aims to prepare professionals to handle crises thoughtfully, minimizing damage and restoring confidence efficiently.