IT shared services

IT shared services refer to a centralized approach where different parts of an organization share common Information Technology resources and functions, such as support, infrastructure, and software. Instead of each department managing its own IT team or systems, they use a unified service to improve efficiency, reduce costs, and ensure consistency. It’s like having a dedicated IT “department” that serves multiple areas within the organization, allowing for streamlined operations, better resource management, and quicker access to IT support and technology.