IT Operations Analytics (ITOA)

IT Operations Analytics (ITOA) is the use of data analysis tools and techniques to monitor, understand, and improve the performance of an organization’s IT systems. It collects and analyzes large amounts of data generated by hardware, software, and network devices to identify patterns, detect issues, and predict potential problems before they impact users. ITOA helps IT teams make informed decisions quickly, optimize system reliability, and enhance overall operational efficiency by transforming complex data into actionable insights.