involving users

Involving users means engaging the people who will use a product, service, or system throughout its development or implementation. This approach ensures their needs, preferences, and feedback are considered, leading to better usability and satisfaction. By listening to users early and often, organizations can identify potential issues, make improvements, and create solutions that genuinely meet user expectations. It’s a collaborative process that values user insights, resulting in more effective and tailored outcomes without assuming prior expertise or knowledge.