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integration with Salesforce

Integration with Salesforce means connecting other software or systems—like email, accounting, or marketing tools—to Salesforce, so they can share information seamlessly. This allows businesses to have a unified view of customer data, streamline processes, and automate tasks. For example, when a customer makes a purchase, the details can automatically update Salesforce, enabling sales teams to have real-time insights. Overall, integration improves efficiency, reduces manual work, and enhances decision-making by ensuring all relevant information is synchronized across platforms.