Institute of Membership Management

The Institute of Membership Management (IMM) is a professional organization focused on enhancing the skills and knowledge of individuals involved in managing memberships for associations, clubs, and other organizations. It offers training, certification, and resources to improve effective membership recruitment, retention, and engagement strategies. IMM aims to elevate standards within the industry and support professionals in building strong, sustainable member communities. Essentially, it helps those responsible for member management develop expertise to better serve their organizations and grow their membership bases.