Individual Complaints Mechanism

An Individual Complaints Mechanism is a process that allows people to report concerns or grievances related to a service, organization, or government action. It provides a formal way to voice issues, seek resolution, and ensure accountability. The mechanism typically involves submitting a complaint, which is then reviewed and addressed by the responsible entity. Its goal is to protect rights, improve services, and ensure transparency by offering individuals a structured channel to raise problems and get fair responses or remedies.