incident management plan

An incident management plan is a structured approach organizations use to quickly address and resolve unexpected events that could disrupt operations, such as security breaches, system failures, or accidents. It outlines specific steps, roles, and procedures to identify the problem, contain its impact, and restore normal functions efficiently. This plan helps ensure that incidents are managed systematically, minimizing damage, reducing downtime, and maintaining safety and service quality. Essentially, it’s a pre-planned strategy to respond effectively to unforeseen issues, keeping the organization resilient and prepared.