Incident Management Lifecycle

The Incident Management Lifecycle is a structured process for handling unexpected problems, or incidents, in an organization. It typically involves six stages: identifying and reporting the issue, assessing its severity, responding effectively to resolve it, documenting what happened, reviewing the incident to improve future responses, and closing the case. This cycle ensures that incidents are managed efficiently, minimizing impact and preventing recurrence. Overall, it helps organizations maintain stability and protect their operations by systematically addressing and learning from disruptions.