IBM Watson (IBM Watson Assistant)

IBM Watson Assistant is an AI-powered virtual assistant designed to help businesses create conversational tools, like chatbots, that can understand and respond to customer questions naturally. It uses advanced data analysis and language understanding to interpret user inquiries, provide accurate answers, and automate customer service tasks. By integrating Watson Assistant, companies can deliver efficient, consistent support across various channels, improve user experience, and reduce operational costs. Essentially, it acts as a smart digital helper, enabling more natural and effective interactions between businesses and their customers.