
IATA Resolution 787
IATA Resolution 787 sets international standards for passenger safety, comfort, and service quality in air travel. It encourages airlines to provide consistent, high-quality passenger experiences by defining best practices for cabin comfort, crew training, onboard services, and handling disruptions. The resolution aims to promote a unified approach across airlines worldwide, ensuring passengers receive reliable and respectful treatment, and to support the industry's efforts in enhancing safety and operational efficiency. Essentially, it’s a global guideline to help airlines deliver better, more consistent service to travelers everywhere.