Human Performance Improvement

Human Performance Improvement (HPI) is a systematic approach to helping individuals and organizations work more effectively. It involves assessing performance gaps—where results don’t meet goals—and identifying causes such as skills, processes, or motivation issues. By applying targeted solutions like training, better tools, or process changes, HPI aims to enhance productivity, quality, and safety. Essentially, it’s about understanding what influences performance and making strategic improvements to achieve better outcomes for everyone involved.