HRO (High Reliability Organizations)

High Reliability Organizations (HROs) are organizations that operate in complex, high-stakes environments—like hospitals, aircraft carriers, or nuclear plants—where mistakes can have serious consequences. They succeed in maintaining safety, efficiency, and reliability by focusing on meticulous procedures, constant awareness, and open communication. HROs foster a culture of vigilance, learning from errors without assigning blame, and continuously improving processes to prevent failures. Their goal is to consistently perform safely and effectively, even under pressure or uncertainty, by prioritizing attention to detail and proactive risk management.