Hollnagel, Erik

Erik Hollnagel is a Danish researcher known for his work in safety science and systems thinking. He has contributed to understanding how complex systems — like healthcare, aviation, or industrial operations — can be managed safely. Hollnagel emphasizes that accidents often result from how systems are designed and operate, rather than individual faults. His approach encourages organizations to focus on resilience — their ability to adapt and respond to unexpected challenges — by promoting flexibility, learning from small issues before they escalate, and designing systems that support safe performance under varied conditions.