Higher Education CMM

Higher Education CMM (Capability Maturity Model) is a framework used by universities and colleges to improve their processes and performance. It provides a structured approach to assess how well they develop, deliver, and manage education, research, and administrative activities. By following its levels—from initial, where practices are unpredictable, to optimizing, where continuous improvement occurs—institutions can systematically enhance quality, efficiency, and student satisfaction. Essentially, it guides higher education organizations to become more effective and reliable through measured, incremental improvements.