helpline

A helpline is a dedicated support service accessible via phone or online, where individuals can seek help, advice, or information about specific issues or concerns. It is staffed by trained professionals or volunteers who listen, provide guidance, and connect callers to additional resources if needed. Helplines operate to offer immediate assistance, emotional support, or practical solutions for a range of topics such as health, mental well-being, crisis intervention, or customer service. They serve as a reliable point of contact for those seeking help or reassurance in times of need.