Heifetz's Leadership Model

Heifetz's Leadership Model emphasizes that effective leadership involves guiding others through change and challenge by helping them navigate difficult realities. Leaders do not just provide solutions but instead facilitate a process called “adaptive work,” which encourages individuals and organizations to confront tough issues, adapt, and grow. This often requires leaders to sit with discomfort, question assumptions, and mobilize people to collaborate toward meaningful change. In essence, leadership is about fostering resilience and learning in the face of complex, evolving problems, rather than simply managing day-to-day operations or providing quick fixes.