HEI (Human Error Investigator)

HEI (Human Error Investigator) is a systematic approach used to analyze and understand mistakes made by people in the workplace. Its goal is to identify the underlying factors that contributed to an error, such as environmental conditions, procedures, or decision-making processes. By examining these factors, organizations can develop strategies to prevent similar errors in the future, improving safety and performance. HEI emphasizes learning from errors rather than blaming individuals, fostering a culture of continuous improvement and increased awareness of potential risks.