
Healthwatch organisations
Healthwatch organisations are independent groups that listen to the experiences and concerns of patients and the community regarding healthcare services. They gather feedback, monitor service quality, and provide insights to help improve healthcare in local areas. Their goal is to ensure health and social care services are responsive, accessible, and meet the needs of the people they serve. By doing so, they hold providers accountable and champion patient interests, working in collaboration with health authorities to enhance the quality of care for everyone.