Healthcare Service Design

Healthcare Service Design is the process of planning and organizing healthcare services to ensure they meet patients' needs effectively and efficiently. It involves understanding patient journeys, identifying gaps or inefficiencies, and creating systems that improve quality, safety, and accessibility. This approach considers how various parts of healthcare—like staff, technology, and facilities—work together seamlessly. The goal is to deliver better experiences for patients while optimizing resources for providers, ultimately making healthcare more responsive, personalized, and sustainable.