Healthcare Equality Index

The Healthcare Equality Index (HEI) is a tool used to evaluate how well healthcare organizations support and provide equitable, respectful care for lesbian, gay, bisexual, transgender, and queer (LGBTQ+) patients and staff. It assesses policies and practices related to non-discrimination, inclusive patient services, and staff training. Organizations that score highly demonstrate a strong commitment to creating a welcoming and fair environment for LGBTQ+ individuals. The HEI helps promote healthcare equity, ensuring all patients receive respectful, competent care regardless of their sexual orientation or gender identity.