Health and Disability Commissioner

The Health and Disability Commissioner (HDC) is an independent organization that ensures health and disability services in New Zealand are safe, respectful, and of high quality. It investigates complaints from patients about their experiences, such as inadequate care or rights violations, and works to resolve issues. The HDC also promotes understanding of patients’ rights and helps improve healthcare standards. Its role is to protect individuals and ensure providers deliver ethical and professional service, fostering trust in the health and disability support systems.