Grievance Redressal Mechanism

A Grievance Redressal Mechanism is a structured process that allows individuals to formally raise concerns or complaints about issues they face with an organization or service. It provides a clear procedure to submit complaints, track their progress, and receive a resolution. This system ensures that grievances are acknowledged and addressed fairly and efficiently, helping to maintain transparency and accountability. Ultimately, it aims to resolve problems promptly, improve services, and restore trust between the organization and the complainant.