grievance handling

Grievance handling refers to the process of addressing complaints or issues raised by individuals, often in a workplace or organizational setting. It involves receiving, investigating, and resolving concerns in a structured manner. Effective grievance handling ensures that problems are acknowledged, investigated thoroughly, and resolved fairly. This process promotes a positive environment, enhances trust, and encourages open communication. By systematically addressing grievances, organizations can improve employee satisfaction and prevent issues from escalating, ultimately fostering a more productive and harmonious workplace.