Grievance and Dispute Resolution

Grievance and dispute resolution in labor and employee relations refers to processes used to address and resolve conflicts between workers and employers. A grievance is a formal complaint about working conditions, policies, or treatment. Employers typically have procedures for employees to voice these concerns. Dispute resolution includes methods like mediation or arbitration, where a neutral party helps the two sides reach an agreement. Effective resolution ensures a fair workplace, helps maintain employee morale, and promotes positive employer-employee relationships, ultimately supporting a productive work environment.