Government-to-Citizen (G2C)

Government-to-Citizen (G2C) refers to the interactions and services provided by government agencies directly to individuals. This includes activities like paying taxes, renewing passports, accessing healthcare benefits, applying for permits, or receiving official information. G2C aims to make these processes more efficient and accessible through digital platforms, reducing the need for in-person visits and improving convenience. It fosters transparency, responsiveness, and ease of access, helping citizens engage more effectively with government services in their daily lives.