Government Balanced Scorecard

The Government Balanced Scorecard is a strategic management tool that helps public sector organizations measure and improve their performance. It evaluates success using multiple perspectives—such as service quality, operational efficiency, financial health, and stakeholder satisfaction—to ensure the organization is meeting its goals holistically. By systematically tracking these areas, the scorecard provides a clear, balanced view of how well government agencies are delivering services, managing resources, and achieving their mission, enabling better decision-making and accountability. It promotes alignment of activities with strategic priorities, fostering continuous improvement across government functions.