
governance and accountability
Governance refers to the systems, processes, and rules that guide how organizations or institutions are directed and operated, ensuring they pursue their goals ethically and effectively. Accountability means that those in leadership are responsible for their actions and decisions, and must explain them to stakeholders or the public. Together, governance and accountability create transparency and trust, ensuring that organizations act in the best interest of their members, customers, or society, and that they can be held responsible when they fall short. These principles promote responsible management and integrity across all types of organizations.