Geschillencommissie

The Geschillencommissie is a Dutch independent dispute resolution body that helps resolve conflicts between consumers and companies outside the courts. When customers have disagreements about products, services, or contracts and cannot reach an agreement directly, they can submit their complaints to this committee. The Geschillencommissie reviews the case fairly and makes a binding decision, saving time and legal costs for both parties. This process is often faster and more informal than going to court, ensuring consumers' rights are protected while providing a clear resolution process.