GE's "Workout" Process

GE's "Workout" process is a structured approach to improving company operations by bringing together employees and managers to openly identify problems and develop solutions. It involves facilitated meetings where participants discuss issues, suggest changes, and commit to specific actions, all within a set timeframe. The goal is to cut through bureaucratic delays, promote transparency, and quickly implement improvements that enhance efficiency and performance. This collaborative effort empowers frontline staff and managers to take ownership of their work processes, fostering a culture of continuous improvement and problem-solving.