Front of House Operations

Front of House operations refer to all activities and staff responsible for creating a welcoming and efficient experience for guests in a hospitality or entertainment venue, such as a restaurant, theater, or hotel. This includes managing reservations, greeting and seating guests, handling customer inquiries, serving food and drinks, and ensuring overall customer satisfaction. Front of House staff act as the main point of contact between guests and the business, maintaining a professional and friendly environment. Their role is essential in ensuring smooth service, positive guest experiences, and the overall reputation of the establishment.