Front of House Manager

A Front of House (FOH) Manager is responsible for overseeing the customer-facing aspects of a hospitality or entertainment venue, such as a restaurant, theater, or club. They ensure that guests have a positive experience by managing staff like hosts, bartenders, or ticket agents, coordinating reservations, handling customer concerns, and maintaining overall service quality. The FOH manager also ensures the venue runs smoothly during operational hours, enforcing policies, and creating a welcoming environment. Essentially, they act as the point person for guest satisfaction and front-line operations.