freight claim

A freight claim is a formal request made by a customer to a shipping or freight company when their goods are damaged, lost, or delayed during transit. It is a way to seek compensation for the value of the goods or repair costs. The process typically involves providing proof of the issue, such as photos or receipts, and following the company's claim procedures. Freight claims help ensure that businesses and individuals are fairly compensated when cargo doesn’t arrive in the expected condition or timeframe.