Frank Piller

Frank Piller is a prominent academic known for his work in the fields of operations management and innovation. He focuses on how companies can adapt to changes in markets through customized products, leveraging technologies like 3D printing. Piller advocates for the importance of mass customization, where businesses offer tailored products to meet individual customer needs while maintaining efficiency. His research explores how organizations can optimize their processes and technologies to enhance competitiveness in a rapidly evolving marketplace. Overall, he emphasizes the balance between personalization for consumers and operational effectiveness for businesses.