franchise advisory council

A Franchise Advisory Council (FAC) is a formal group made up of representatives from franchisees—owners of individual franchise locations—who collaborate with the franchisor (the main company). Its purpose is to provide feedback, share insights, and voice concerns about the franchise system. The council helps improve operations, policies, and support services, promoting open communication and mutual understanding. While it does not have decision-making authority, it serves as a valuable forum for franchisees to influence the franchise’s direction and ensure their interests are considered alongside the franchisor’s goals.