Frances Frei

Frances Frei is a respected professor and expert in leadership and organizational behavior. She specializes in helping companies improve customer service and create inclusive, high-performing workplaces. Known for her work with major organizations like Uber and Harvard Business School, she offers insights into effective team management, culture, and innovation. Her approach emphasizes understanding people's motivations and fostering trust, which ultimately drives better performance and employee satisfaction. Frei’s work bridges academic research with practical strategies, making complex ideas accessible to leaders seeking to enhance their organizations.