Financial complaints authority

The Financial Complaints Authority (FCA) is an independent organization that helps consumers resolve disputes with banks, insurers, and other financial service providers. If you have a disagreement over a financial product or service and can’t reach a satisfactory resolution with the company, you can approach the FCA. They review the case impartially, ensuring that your complaint is fairly assessed. The FCA’s role is to provide an accessible, neutral platform to help consumers seek justice without needing to go to court. Their goal is to promote fairness and trust in the financial industry.