FDA (Feedback Data Analysis)

Feedback Data Analysis (FDA) is a process used to examine and interpret data collected from customer feedback, surveys, or other sources. Its goal is to identify patterns, trends, and insights that can improve products, services, or processes. By systematically analyzing this data, organizations can better understand customer needs and preferences, address issues more effectively, and make informed decisions. Essentially, FDA helps turn raw feedback into useful information that guides quality improvements and enhances overall satisfaction.