event-driven process chains

Event-driven process chains (EPCs) are visual diagrams used to map out and analyze business processes. They show how various events (such as a customer placing an order) trigger specific activities (like processing the order), and how subsequent events and activities connect. EPCs help organizations understand the sequence of steps, decision points, and flow of information, making complex processes clearer. They are useful for designing, improving, and communicating how different parts of a business work together, ensuring processes are efficient and aligned with organizational goals.