Engagement with taxpayers

Engagement with taxpayers involves communication and interaction between tax authorities and individuals or businesses regarding their tax obligations. It includes providing information, answering questions, offering assistance, and addressing concerns to ensure taxpayers understand and comply with tax laws. Effective engagement builds trust, promotes voluntary compliance, and helps identify and resolve issues efficiently. It’s a two-way process aimed at making tax processes clear, accessible, and cooperative, benefiting both the tax agency and taxpayers by fostering transparency and mutual understanding.