energy retail

Energy retail involves companies that purchase electricity and gas from producers and sell it to consumers and businesses for everyday use. These retailers handle billing, customer service, and sometimes provide plans or options for different energy needs. They operate in a competitive market, often offering various pricing plans, including fixed or renewable energy options. Their role is to serve as the main point of contact for consumers, managing the flow of energy from generation to delivery, while ensuring reliable service and transparent pricing. Essentially, energy retail bridges the gap between energy producers and consumers, making energy access straightforward and customer-focused.