Emergency Medical Dispatch (EMD)

Emergency Medical Dispatch (EMD) is a specialized process used by emergency call centers to quickly assess and prioritize medical emergencies. When someone calls 911 for a health crisis, trained dispatchers gather crucial information about the patient's condition, location, and needs. They use standardized protocols to determine the severity of the situation, provide pre-arrival instructions to assist the caller, and Dispatch appropriate medical help efficiently. The goal of EMD is to ensure timely, accurate response and support for patients in need, ultimately improving outcomes and saving lives.