EFQM (European Foundation for Quality Management)

EFQM (European Foundation for Quality Management) is a nonprofit organization that provides a framework to help companies and organizations improve their excellence. It offers a set of criteria and models for assessing and enhancing their performance, focusing on areas like leadership, strategy, customer satisfaction, and continuous improvement. The goal is to achieve high quality, efficiency, and sustainable success by fostering innovation, engaging employees, and delivering value to stakeholders. Think of EFQM as a guideline or roadmap for organizations committed to excellence and ongoing development.