Edward Deming (Quality Management)

Edward Deming was an influential American statistician and management consultant known for his work in quality management. He promoted ideas that focus on improving organizational processes to enhance product quality and customer satisfaction. Deming introduced concepts such as the "Plan-Do-Check-Act" cycle for continuous improvement and emphasized the importance of a collaborative workplace culture. His principles, particularly the "14 Points for Management," encourage leadership to foster an environment where employees are engaged and empowered to contribute to quality enhancements. Deming’s work significantly shaped modern quality practices, particularly in manufacturing and service industries.