E-Government 2.0

E-Government 2.0 refers to the next generation of digital government services that utilize Web 2.0 technologies like social media, online collaboration, and user-generated content. It emphasizes two-way communication between governments and citizens, promoting transparency, participation, and responsiveness. Instead of just providing information online, E-Government 2.0 encourages public engagement, feedback, and shared decision-making through interactive platforms. This approach aims to make government services more accessible, efficient, and aligned with citizens' needs, fostering greater trust and collaboration in governance.