
Dynamics 365 Customer Engagement
Dynamics 365 Customer Engagement is a software tool designed to help businesses understand and interact with their customers more effectively. It gathers and organizes customer information, such as contact details, past interactions, and sales history, in one digital platform. This enables companies to build better relationships, personalize communication, and improve sales, marketing, and service efforts. By streamlining these processes, Dynamics 365 helps businesses work smarter, make data-driven decisions, and deliver a more consistent, satisfying experience for their customers.