Duplex API

A Duplex API is a set of tools that allows computer programs to communicate with each other efficiently, automating tasks that would normally require human interaction. For example, it can handle phone calls, recognize speech, and respond automatically—like scheduling appointments or confirming reservations—without human involvement. This technology integrates voice recognition and automation, enabling businesses to streamline customer interactions, save time, and improve service. In essence, it acts as a digital assistant capable of managing conversations and tasks seamlessly through a structured set of instructions (APIs).