Drucker’s Five Most Important Questions

Drucker’s Five Most Important Questions provide a framework for understanding an organization's purpose and effectiveness. They are: 1. **What is our mission?** - Clarifies the organization’s purpose and goals. 2. **Who is our customer?** - Identifies the target audience that benefits from the organization. 3. **What does the customer value?** - Understands the needs and preferences of customers. 4. **What are our results?** - Measures the outcomes of the organization’s efforts. 5. **What is our plan?** - Outlines the strategy to achieve the mission and serve customers effectively. These questions help organizations align their activities with their core objectives.