Direct Debit Guarantee

The Direct Debit Guarantee is a protection that ensures your bank has your permission before any money is taken from your account via direct debit. If an error occurs or you receive an incorrect amount, you can request a refund from your bank, typically within a specific time frame. This guarantee provides peace of mind by ensuring that unauthorized payments are prevented and that you can recover funds if mistakes happen. It’s a key safety net that helps keep your money secure when using direct debit payments.